The English version is for information purposes only. Only the German version is legally binding

Privacy policy

The use of our website is generally possible without providing personal data. Insofar as personal data (e.g. name, address or e-mail addresses) is collected on our pages, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent.

We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

We hereby expressly prohibit the use of contact data published within the scope of the imprint obligation by third parties for sending unsolicited advertising and information material. The operators of the website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails.

Responsible within the meaning of the General Data Protection Regulation (GDPR):

Dr Markus Zillich, SMP Astor G.A. GmbH, Hotel Astor Munich, Schillerstr. 24, 80336 Munich, phone: +49 89 548370, email:

As a user of this website, you have the following rights under the General Data Protection Regulation (GDPR)

Right to information:
In accordance with Article 15 GDPR, you can request confirmation as to whether data concerning you is being processed. If this is the case, you have a right of access to the information processed.

Right to withdraw consent:
If the processing of your personal data is based on consent, you have the right to withdraw this consent at any time in accordance with Article 7 GDPR.

Right to object:
If the processing of your personal data is necessary to safeguard the legitimate interests of our company, you can object to the processing at any time in accordance with Article 21 GDPR.

Right to erasure:
If you have withdrawn your consent, objected to the processing of your personal data (and there are no overriding legitimate grounds for the processing), your personal data are no longer necessary for the purposes of the processing, a corresponding legal obligation exists or your personal data have been processed unlawfully, you have the right to request the erasure of your personal data in accordance with Article 17 GDPR.

Right to rectification:
If your personal data has been processed incorrectly, you have the right to request the rectification of this data without undue delay in accordance with Article 16 GDPR.
Right to restriction of processing: Under the conditions of Article 18 GDPR, you have the right to request the restriction of the processing of your personal data.

Right to data portability:
In accordance with Article 20 GDPR, you have the right to receive personal data provided by you in a structured, commonly used and machine-readable format. Right to lodge a complaint: In accordance with Article 13 GDPR, you have the right to lodge a complaint with the competent supervisory authority.

To assert your rights, you can contact us at the following email address:

Duration of storage of personal data:
We only store personal data that we process as part of a general contact enquiry by email or contact form for as long as is necessary for the respective correspondence.

Direct booking option on our hotel website:
Personal data requested by us in connection with a room booking will only be stored for as long as is necessary for the execution of the contract and any subsequent contract-related correspondence or, in the case of documents relevant under commercial and/or tax law that contain personal data, for as long as the statutory periods of the German Commercial Code and the German Fiscal Code provide for the retention of these documents.

In addition, we use your e-mail address for the purpose of direct advertising for our own similar offers, provided you have consented to this use. You can object to the use for the purpose of direct advertising at any time.

Purpose and type and scope of processing:
In the case of general enquiries sent to us by e-mail or contact form, the corresponding personal data is only stored for the purpose of the respective correspondence. No further processing takes place.

Legal basis for the processing of personal data in connection with general enquiries by email or contact form:
Personal data processed in connection with a general enquiry by email or contact form is processed on the basis of consent, Article 6 GDPR

Legal basis for the processing of personal data in connection with a room booking:
Personal data processed in connection with a room booking is required for the fulfilment of the corresponding contract, Article 6 GDPR.

We host the content of our website with the following provider VirtualHostingDigital (VHD),, T. +34 699 336 339

External hosting
This website is hosted externally. The personal data collected on this website is stored on the servers of the hoster(s). This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website. External hosting is carried out for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR). If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time. Our hoster(s) will only process your data to the extent necessary to fulfil its performance obligations and follow our instructions with regard to this data. We use the following host(s): VirtualHostingDigital (VHD),, T. +34 699 336 339

Server log files/statistical analyses
Log files about the user’s access to the pages are recorded on the servers, in particular the fixed or dynamic IP address of the accessing user, pages accessed, browser type, referrer addresses, access date and access time. We can retrieve this data. The data contained in the log files is used exclusively for statistical purposes. Unless required by law, the user is not identified.

Cooperation with processors and third parties
If we disclose data to other persons and companies (processors or third parties) as part of our processing, transfer it to them or otherwise grant them access to the data, this is only done on the basis of legal permission (e.g. if the transfer of data to third parties, such as payment service providers, is necessary for the fulfilment of the contract in accordance with Art. 6 para. 1 lit. b GDPR), you have given your consent, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).

Sofern wir Dritte mit der Verarbeitung von Daten auf Grundlage eines sog. „Auftragsverarbeitungsvertrages“ beauftragen, geschieht dies auf Grundlage des Art. 28 DSGVO.

If we commission third parties with the processing of data on the basis of a so-called “order processing contract”, this is done on the basis of Art. 28 GDPR.

Transfers to third countries
If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or if this occurs in the context of the use of third-party services or disclosure or transfer of data to third parties, this will only take place if it is done to fulfil our (pre)contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual authorisations, we only process or have the data processed in a third country if the special requirements of Art. 44 et seq. GDPR are met. This means, for example, that the processing takes place on the basis of special guarantees, such as the officially recognised determination of a level of data protection corresponding to the EU (e.g. for the USA through the “Privacy Shield”) or compliance with officially recognised special contractual obligations (so-called “standard contractual clauses”).

Use of third-party services and content (e.g. Google Maps)
It may happen that third-party content, such as videos from YouTube, map material from Google Maps or RSS feeds, is integrated into our website. This always presupposes that the providers of this content (hereinafter referred to as “third-party providers”) recognise the IP address of the user. Without the IP address, they would not be able to send the content to the respective user’s browser. We endeavour to only use content whose respective providers only use the IP address to deliver the content. However, we have no influence if the third-party providers store the IP address, e.g. for statistical purposes.

Privacy policy for the use of Facebook plugins (Like button)
This website uses several plugins from Facebook, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. You can recognise these plugins either by the blue Facebook “F”, a “thumbs up” sign or by the fact that this plugin is marked with the word “Facebook”. When you visit this website, a connection to the Facebook servers is established via these plugins and data is transmitted. On the one hand, the information you see is transmitted directly from the servers to your browser and displayed there, and on the other hand, information about your visit to our website is transmitted to Facebook. If you are logged in to Facebook, the transmitted information can be directly assigned to your account. When you interact with the functions of the plugin, e.g. by clicking the “Like” button, this information is sent directly from your browser to Facebook and stored there. The further processing of this information is the responsibility of Facebook, please refer to Facebook’s data protection information for the corresponding conditions and setting options. If you want to prevent your personal data from being transmitted to Facebook, please log out of Facebook before visiting this website. If a user is not a member of Facebook, it is still possible for Facebook to find out and store their IP address. According to Facebook, only an anonymised IP address is stored in Germany. The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as the related rights and setting options to protect the privacy of users can be found in Facebook’s data protection information: . An overview of the Facebook plugins can be found here:

Privacy policy for the use of Google +1
The “Google 1+ Button” is integrated on this website. This function is provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. The button can be recognised by the “+1” sign on a white or coloured background. If a user calls up a website of this offer that contains such a button, the browser establishes a direct connection with the Google servers. The content of the “+1” button is transmitted by Google directly to your browser, which integrates it into the website. The provider therefore has no influence on the scope of the data that Google collects with the button. According to Google, no personal data is collected without a click on the button. Such data, including the IP address, is only collected and processed for logged-in members. If you want to prevent your personal data from being transmitted to Google 1+, please log out of Google 1+ before visiting this website.

Privacy policy for the use of Google Analytics
Google Analytics, a web analysis service of Google Inc. (“Google”), is used on this website. Google uses cookies. The information generated by the cookie about the use of the online offer by the user is usually transmitted to a Google server in the USA and stored there. Google will use this information on our behalf to analyse the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with further services associated with the use of this online offer and the use of the Internet. Pseudonymised user profiles can be created from the processed data. Google Analytics is only used on this website with activated IP anonymisation. This means that the IP address of users is truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. The IP address transmitted by the user’s browser will not be merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent Google from collecting the data generated by the cookie and relating to their use of the online offer and from processing this data by Google by downloading and installing the browser plug-in available under the following link: . Information on data protection when using Google Analytics can be found at , information on data protection in general at:

Technically necessary cookies
Cookies, i.e. text files that are stored on your computer, are used on this website. Persistent cookies recognise that your PC has already had a connection to a website, “session cookies” save the last offers viewed. “Session cookies” are deleted at the end of the session. The use of cookies in the form selected by us does not result in any disadvantages for you. You can generally accept or exclude the setting, i.e. saving of cookies, by making the appropriate settings in your browser.”

Privacy policy for the use of Google Adsense
This website uses Google AdSense, a service for integrating adverts from Google Inc (“Google”). Google AdSense uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. Google AdSense also uses so-called web beacons (invisible graphics). These web beacons can be used to analyse information such as visitor traffic on these pages.

The information generated by cookies and web beacons about the use of this website (including your IP address) and the delivery of advertising formats is transmitted to a Google server in the USA and stored there. This information may be passed on by Google to contractual partners of Google. However, Google will not merge your IP address with other data stored by you.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Use of the information collected
In addition to the uses described above, the information you provide will be used in accordance with the applicable Google privacy policy. Google may publish summarised statistics about the +1 activities of users or pass these on to users and partners, such as publishers, advertisers or associated websites.

Other implemented Google advertising functions
The google-analytics code implemented on this website supports display advertising. Remarketing is activated on this website as part of google-analytics for display advertising. Hotel Prinz adverts are shown on websites by third-party providers, including Google. HandmadeKultur and third-party providers, including Google, use cookies. The combined use of first-party cookies (e.g. google-analytics cookies) and third-party cookies (e.g. Doubleclick cookies) allows targeted ad targeting, ad optimisation and ad placement based on your previous visits to this website.

Users can deactivate Google Analytics for display advertising and adjust the settings for the Google Display Network via the ad settings. There are options for deactivating Google Analytics, for example by downloading and installing the browser plugin available at the following link: . In addition, the Google functions “Reports on performance according to demographic characteristics and interests” are used on this website.

Sources: eRecht24 Disclaimer, Facebook-Disclaimer from eRecht24, Google Analytics Privacy Policy, Google Adsense Privacy Policy, Privacy Policy for Google +1, Twitter Terms, DEHOGA Bundesverband